Shipping policy

We take pride in handling, packing, and shipping every order directly from our boutique storefront in Brooklyn, New York. Because we manage our own inventory on-site, our team personally checks each item for quality before it leaves our doors — ensuring a smooth, reliable delivery experience with no surprises.

Free Shipping, No Exceptions

We keep things simple: free standard shipping on all orders across the United States. No minimum spend, no membership required, no hidden fees at checkout.

When Will My Order Arrive?

Order Cutoff Time: 5:00 PM Eastern Time (New York)
Processing Time: 1–2 business days (Monday–Saturday) to prepare and pack your order
Transit Time: 3–4 business days (Monday–Saturday) once the carrier picks up your package

Total Estimated Delivery: 4–6 business days from the time your order is placed.

Please note: Our team and shipping carriers do not operate on Sundays or public holidays. If a holiday falls during processing or transit, delivery may take one additional business day.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey to your door.

Shipping Restrictions

We currently ship to addresses within the United States only. (Adjust this if you also ship internationally or exclude PO boxes/APO addresses — Google likes this stated explicitly.)

Questions About Your Order?

Address: 104 Tampico Ln, Kissimmee, Florida 34743, United States

Phone: +1 (347) 977-2408

Email: contact@roadtier.com

Opening Hours: